Messaging Terms
Effective on publication
These terms cover text messages sent by Theodoor LLC ("Theodoor") to phone numbers you give us.
What you are opting in to
When you tick the consent box on our demo form, you are agreeing that we may call and text the mobile number you entered, for the purpose of that demo and follow-up about it.
When you ask us to text you a call recap, you are agreeing to receive that recap and related follow-up about your account.
Consent to receive marketing messages is never a condition of purchasing anything from us.
Message frequency
Demo and account messages are sent in response to something you did — a demo you requested, a recap you asked for, or activity on your account. Expect up to 6 messages per month. Frequency varies with how you use the service.
Cost
Message and data rates may apply. We do not charge you for messages; your carrier may.
How to stop messages
Reply STOP to any message and we will stop texting that number. We also honour plain-language requests — "stop texting me", "remove me", "unsubscribe" — not only the exact keyword.
Reply HELP for help, or contact us using the details below.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed on every network.
We do not sell or share your opt-in data
Mobile information collected through our opt-in flows — including your phone number and your consent record — is not sold, rented, or shared with third parties for their own marketing purposes.
We share it only with the service providers who deliver the messages and calls on our behalf (our telephony and voice providers), and only so they can carry out that delivery. No third party receives it for marketing.
What we keep
For every consent you give us, we store the exact wording you saw, the time you accepted it, the IP address the request came from, and your browser user agent. We keep that record so we can show what you agreed to and when.
Contact
Theodoor LLC, 000 Placeholder Ave, Suite 000, City, ST 00000. Email help@theodoor.com, phone (555) 555-0100.