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For heating and air contractors

The no-heat call at 11pm is the one you can’t miss

Your phone keeps working exactly the way it does now. We only pick up when nobody else does — after hours, on a rooftop unit, second line busy. Answered, qualified, booked and texted to you.

  • No new phone number
  • No app to learn
  • Cancel anytime

Rehearsal mode — no voice vendor configured, so no real call is placed.

Hear it answer as your business

Free. No card. Takes about 20 seconds.

You're not losing jobs to price.
You're losing them to voicemail.

Emergency HVAC work is your highest-margin job and it arrives at the worst possible hour. Every one that hits voicemail is a full system quote you never got to give.

  • Nobody leaves a voicemail

    They hang up and dial the next name on the list. Most callers never try you twice.

  • The good calls come at bad times

    Burst pipe at 11pm. No-heat call on a Sunday. That's your highest-margin work, arriving when you can't pick up.

  • Callbacks arrive too late

    By the time you're off the roof and dialling back, they've already booked someone else.

  • An answering service reads a script

    It takes a message. It doesn't know your service area, your rates, or your calendar.

How it works

Four minutes to set up. Then it just runs.

Your phone keeps working exactly the way it does now. We only pick up when nobody else does.

  1. You keep your number

    Nothing changes. We give you a forwarding target and you set your phone to roll over to it when you don’t pick up. Takes about four minutes with us on the line.

  2. Theo picks up the ones you miss

    Answers as your business. Knows your hours, your service area, what you do and don't take on. Qualifies the job and books it straight into your calendar.

  3. You get a text before you're off the job

    Name, number, address, what they need, how urgent. Tap to call back or let the booking stand.

Hear it for yourself

It doesn't sound like a robot reading a script.

Real calls Theo took, start to finish. Nothing cut.

  • After-hours no-heat call → booked for 8am

    1:12 · transcript
    1. TheoThanks for calling. This call is recorded. What can I help you with?
    2. CallerMy furnace quit about an hour ago and the house is dropping fast.

  • Price shopper → qualified and quoted

    0:48 · transcript
    1. CallerHow much do you charge for a tune-up?
    2. TheoThe tech confirms pricing on site once he sees the unit. Is this for heating or cooling?

  • Spam call → screened and dropped

    0:22 · transcript
    1. CallerHi, I'm calling about your business listing and your Google ranking—
    2. TheoWe're not taking marketing calls. Thanks — goodbye.

One plan. One price.

No tiers, no setup fee, no contract. Cheaper than the jobs you lose in a slow week.

$197/month

Everything included. No contract. No setup fee.

  • Unlimited calls answered
  • Instant text-back to every missed caller
  • Books straight into your calendar
  • Call transcripts and recordings
  • Spam screening
  • Your existing number, unchanged
  • Cancel in one click
Start 14 days free

No card needed to try it. We only ask for payment when you switch forwarding on.

A part-time receptionist runs $2,800–$4,500/month and works 40 hours a week.

The questions everyone asks.

Short answers. If yours isn't here, the number in the footer reaches a person.

  • Will my customers know it's not a person?

    Some will, most won't, and it matters less than you'd think. He answers on the first ring, knows your hours and your service area, and books the job. If a caller asks directly whether they're talking to a person, he tells them he answers the phones for you. He never pretends to be someone he isn't.

  • What happens if it can't answer something?

    He takes the details and tells the caller you'll ring them back — the same thing a good office manager does. You get a text with everything he captured. He never guesses at a price or promises work you don't do.

  • Do I have to change my phone number?

    No. You keep the number that is on your truck, your invoices and your yard signs. We give you a forwarding target, and your phone rolls calls over to it when you don’t pick up. Your phone keeps working exactly the way it does now.

  • What if I want to answer the call myself?

    Then you answer it. Forwarding only fires after your phone has rung and you haven’t picked up. You always get first refusal on every call.

  • How long does setup take?

    About four minutes, with us on the line. We detect your carrier, hand you the exact code to dial, and then place a test call to your own number so you can watch the rollover happen. We don’t mark you live until we’ve seen a forwarded call land.

  • What if it books a job I can't take?

    He only offers windows that fit the hours and service area you gave us, and you get the text the moment a job is booked. Tap once to call the customer back and move it. Every booking is yours to change.

  • Can I hear it before I pay?

    That is the whole point. Put your business name and mobile in the form at the top of this page and he will be answering as your company in about twenty seconds. No card, no call from a salesperson.

  • How do I cancel?

    One click in your account, or email help@theodoor.com. No contract, no notice period, no retention call. Turn forwarding off and you're back exactly where you started.

Still thinking about it

Don't take our word for it. Call it yourself.

Takes twenty seconds to build. You'll be talking to your own receptionist before you finish this page.

Free. No card. Theo is answering as your company in about twenty seconds.